This page is for material about manuals, instructions, signs and notices.

There is an excellent article on typography for older eyes and low light conditions at

http://designforum.aiga.org/content.cfm?ContentAlias=%5Fgetfullarticle&aid=1415414

The article and its associated links may help those designing labels and notices.

Manuals

The latest CHIRP feedback, Maritime FEEDBACK 7 has an item on lifeboat manuals, which includes the following:

"Recently one of our ships had a potentially serious accident when the lifeboat securing hooks released under load causing the boat to fall. The manufacturers immediately blamed the crew for not reading the instruction manual properly before they last attached the hooks to the lifeboat falls. Another gripe (no pun intended) I have about lifeboats is that they are just too complicated for ordinary seafarers to use. Even I, who took a university honours degree in Nautical Studies, find the manuals confusing. Lifeboats are responsible for killing more seafarers during practice than they save in emergencies these days (this is not a figure I can prove but I’m sure I'm correct). The manufacturers expect and require that seafarers read and understand every page of their instruction manuals before they launch a lifeboat, even in an emergency."

CHIRP Comment: The poor standard of some manuals has been raised repeatedly through reports to CHIRP. Accidents associated with lifeboats are reported too frequently (see following report) and a lack of familiarity with the equipment is often a factor. Good, clear instructions in a standard format could go some way to improving matters for seafarers who transfer between different equipment types. Icon based manuals using 500 word vocabularies have been written for complex military equipment, so why can’t something comparable be developed for merchant ships?

It is available for download. To obtain a copy please click on this link:

http://www.chirp.co.uk/new/Downloads/MaritimeFeedback.htm. It is available in HTML, Word and PDF formats.

Signs

Michael May has found some lovely pictures of bad sign design They can be found at http://utopia.ision.nl/users/hfesec/conf.htm by following the Bad Ergonomics link and then clicking on examples 24 onwards.

-- BrianSherwoodJones - 13 Jul 2005
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